Operational excellence is about identifying which actions in your business operations really contribute to what customers pay for. These are your real ‘value-add’ activities. Everything else needs to be streamlined to maximize profitability and shareholder value.
Being excellent in operations and being lean means everyone in your organization constantly looks for ways to rationalize all aspects of operations. It includes things like manufacturing for quality and just-in-time inventory management. But it also covers the responsiveness of your entire operations, achieving organizational and operational excellence, improving the quality of your products and / or services and enhancing overall customer satisfaction.
Philips Innovation Services can work with you to ensure your operations are more cost-effective, controlled and lean. That could be through identifying the value-add per activity or developing a seamless, integrated flow way of working. We look at the whole value stream, we help you identify opportunities to eliminate waste and inefficiencies throughout your entire operations, and we could be looking at cultural change. We accompany your teams as they learn to think and act in new ways, taking you from today’s value stream to a future, improved one. All with the aim of strengthening your business, so you can better compete in any economic conditions.
What our partners value
“The Industry consulting experts from Philips Innovation Services delivered significant value for our business. They took a tight timeline, with limited opportunity to prepare, and delivered an effective workshop ensuring broad team engagement.”
VP Strategy & Business Development
Philips Professional Services
“I am very happy with the proactivity of the consultant, the tools used and the pull for follow up.”
Product Management Global CFLi
Philips - Business Consumer Lamps
“Without Industry Consulting it would not have happened.”
Division Head, MEMS & Micro Devices, Innovation Services
“The Philips Innovation Services consultant who worked with us, quickly familiarized herself with the business opportunity at hand and worked effectively with multiple stakeholders across our organization to deliver the desired outcomes.”
Senior Director Sustainability
“The consultant took me and the team from merely knowing about Design for Six Sigma (DfSS) to actually implementing it in a project. I loved the ‘hands-on, working with the team’ approach. This brings real value to the team and project. As a result of putting the Voice of the Customer first, we teamed up with our marketing colleagues and organized a joint R&D/Marketing workshop. This helped us demystify customer needs before we began discussing specs.”
LED Platform, Philips Lighting
Check out our related services
We support your strive for business excellence and growth. We develop and optimize your innovation & operational processes. In all this, customer orientation, quality and speed are our focus.
It’s ramp-up time: make the move to volume production. Reach the next organizational phase and KPIs by planning for an efficient & effective ramp-up period.