Problem Solving

We can help solve tough Q&R problems through effective root cause analysis, material analysis and product characterisation.

Quickly finding a sustainable solution for any product related problems ensuring a minimum delay in your innovation process. The root cause that has been surfaced with the help of our analysis service is our starting point.

As a result we can deliver solutions that permanently prevent re-occurrence of problems. The problems that we are presented with range from reliability to performance, from material to production and from quality to regulations. Our broad experience has put us in a position where we can leverage on the usage of analysis tools, methods and physics of failures

Our Approach to Problem Solving

Continuous investments in competences and facilities as well as a solid track record in problem solving, are the basis for this service.

Depending upon your problems and requests we will make use of:

  • A large analytical laboratory to measure material and physical parameters
  • Test environment to induce stresses on product to propagate the problem
  • A structural approach of solving problems top down, from effect to root cause, based on statistical tools and methods (Shainin SE)
  • Defining area‘s of improvement and operating boundaries, as base for solutions
  • Training, coaching and problem solving workshops
  • A flying squat to act all over the world

* SE= Statistical Engineering

Customer quotes

"Philips Innovation Services offers the full range of test and analysis facilities that Solland needs for its R&D work on solar cells and solar modules. Solland can benefit from many years of experience in the respective characterization techniques without the need for own investment in expensive characterization e...
Dr. Martin Fleuster
Director Research & Development
Solland Solar Cells B.V.

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